
Hello spa world, I’m Stephanie- your newest blogging sweetheart.
Even though I hail from the land of white picket fences (Greenwich, CT) – I’m no lacey Deb. I’m a tomboy turned beauty buff; a Division I athlete turned spa manager/publicist. Think of me as the MVP of SPAwesomeness.
I’ve been privileged to work behind closed curtains in the spa industry. I’ve got the inside scoop on products, treatments and trends. I promise to dish every juicy trick and tidbit so you’re a smarty pants spa-goer in no time.
Now that we’ve been formally introduced, I want to share my Number One Spa Secret:
Make friends with your favorite spa’s Receptionist! Here’s why:
- Many spas have 24-48 hour cancellation policies. If you cancel too late you could get charged 50% of the service you DIDN’T get. If the receptionist knows who you are, they are more likely to let a late cancellation slide the first time.
- If your technician gets sick/has an emergency when you’re scheduled for a service, it’s the receptionist’s job to take care of you. If she likes you, she’s more likely to call you first. This gives you first dibs when rescheduling. Better still, if you two are BFFs she might even move someone else’s appointment to accommodate you.
- Sometimes technicians run behind schedule. Before this happens, ask the receptionist to call your cell and give you a heads up. Because you’re already buds, she’s less likely to forget about you. This way you don’t have to hang around the waiting room and waste precious time.
Now that we are friends, use my secret tip to make new friends at the spa!
xo, Stephanie

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