Guest contributor: Shelby Jones, ISPA Public Relations Manager

Hiring the right talent can be difficult. It’s like working a jigsaw puzzle – you have to find the piece that fits perfectly with the rest. Some companies enlist the help of recruiters and headhunters to figure it all out, but first you have to know what you’re looking for.

Remember Bo Jackson’s famous “Bo Knows” Nike ads? Take a lesson from the multi-talented athlete and seek out employees who know what they’re doing.  It may seem simple enough but many organizations just can’t seem to hire people with the right know-how. One company that’s definitely in the know is Zappos, which is led by innovative CEO Tony Hsieh. Zappos is known for its Core Values (deliver WOW through service, create fun and a little weirdness, etc.) which are used in their hiring process. They know exactly what they’re looking for in employees and you should too. Check out the following links for some tips on getting the people in the know into your cubicles.

• Good news – companies are investing more in growth and that includes hiring. Be prepared by focusing on the skills your organization needs now and in the future.
• Can you do the job? Are you willing to do the job? Can you take direction? You’re hired!
• What do YOU need in an employee? The hiring process is your time to be selfish so take your time or risk hiring a dud.
• There’s an art to conducting interviews. Get organized and nix the generic interview questions (What are your strengths and weaknesses? What’s one challenge you had to overcome?) by actually getting to know the candidate.

Like what you’re clicking? If you’re in the spa industry, we encourage you to become a member of our partner ISPA; weekly e-mails with pointers like these are just one small part of the package to help you succeed!

Image Courtesy of majaiten.com