Comments on: Orchid Aesthetics Party, and the Botox Craze Continues

By: SpaWeekDaily

SpaWeekDaily — Wed, 04 Aug 2010 03:53:49 +0000

Lynn and Robin,
Thanks for commenting on this. Regarding Orchid Spa, I must tell you how devastated they were that the hotel reception sent away so many guests. As a guest of the party myself, I almost got turned away too, but then questioned them until reception desk hunted the party down. It was extremely poor coordination on the part of the hotel, and it really hurt the spa in ways beyond measure, as evidenced here. It was truly a lovely gathering, and I have forwarded your comments on to Owen, the owner, who was hoping to capture some of the emails to make personal apologies. You should be hearing from him shortly.
Sorry you both had that experience. It was a big let down for them, and for you too no doubt.
-Michelle (michelle @ spaweekmedia . com)

By: Lynn

Lynn — Wed, 04 Aug 2010 03:42:55 +0000

I called you the day after this event to tell you that I had invited guests to come to this event, and we could not get in, because the hotel had no information where you were located.
As a business professionial, I was embarrassed to take the time of others to come to this and have to wait around for a half hour until they realized there was no way to find you.
Please do not send me any more of your emails.

Thank You,
Hara Taicher

By: robin

robin — Tue, 03 Aug 2010 21:29:45 +0000

I attempted to go to your party at the Hudson Hotel on Wednesday after I was invited by someone to attend. Your invitation had no hotel room listed on it. The Concierge and the Hotel Manager had no idea that you had any kind of event going on. After a half hour of fruitless searching, calling your office and getting no answer, I gave up. And I'm not the only one who had this unfortunate experience. If this is an example of your attention to customers, I won't be frequenting your spa. You should make amends to those who took the time out to try to attend your presentation. Regards, Robin